Privacy Policy
Status: May 2018
Data controller

Siemens Gamesa Renewable Energy (“Siemens Gamesa”) – with registered office at Parque Tecnológico de Bizkaia, Edificio 222, 48170, Zamudio, Vizcaya (Spain) - takes data protection seriously. As part of this effort, we ensure that our websites are in compliance with the applicable laws on data privacy and security.

This Data Privacy Policy serves to inform on the types of personal data we collect on our websites, in addition to the reason for which these are collected. It also provides information on who your data is shared with and why, in cases where applicable.


Collected data and purpose of processing

To improve your experience, we utilize cookies on our websites. Further information about cookies can be found in our Cookie Policy; the policy gives direction on how to take control over this subject.

Access to our website is logged for the purpose of security analysis reports and to defend against cyber-attacks. When only visiting and browsing the website no personal data – other than the IP address – is collected. IP addresses are analyzed only in the event of a cyber-attack. Log data is promptly deleted on a regular basis.

In some cases, personal data (such as name, addresses, telephone numbers or e-mail addresses) are collected, but only when you proactively give out such data to us. When we collect such data, for instance through registration, contact inquiries, surveys, etc., we only use it for the purpose for which it was collected and nothing more. For example, if your data was collected via inquiries, then your data will only be used to answer your query. If it was through registration on our websites, then it would be used to grant you access to certain areas insight our website or provide specific information.

Also, from time to time we may collect personal information about individuals who are not customers. This is usually where Siemens Gamesa collects the name and business contact details of a person who is the contact in a government agency or company we are dealing with.

Generally, Siemens Gamesa will only use personal information for the primary purpose for which is collected. Our aim is to be upfront with you about how we use your personal information so that you can make decisions about your dealings with us.

The potential uses of the personal information which is collected (and for which you consent to us using your personal information for) may include:

  • Improving customer service and to assist in identifying ways in which we can provide you with a better service, or enhance your experience of our websiteite and other services;
  • Business research and development of new products and services;
  • Verification of identity;
  • Responding to inquiries and complaints handling; and
  • Complying with legal and regulatory obligations and enforce our legal rights.

Sharing of personal data

As part of our effort to protect your data, we may only share your personal data with our subsidiaries when necessary and after your consent is given, or when we are legally entitled to do so. We only share your personal data with Siemens Gamesa subsidiaries in third countries that have adopted and implemented our Binding Corporate Rules (BCR) for the protection of personal data.

For the operation of our websites, we work with service providers such as hosting services or IT maintenance service providers. In such cases, there are safeguards put in place to make certain that your personal data is protected according to the regulations of the European Union. For recipients located in countries outside the European Economic Area (“third countries”), there is a possibility that the applicable laws on data protection do not offer the same level of protection as in the European Economic Area (EEA). Where this is true, Siemens Gamesa takes the necessary steps to ensure that an appropriate level of protection of personal data exists, such as European Model Clauses.

Data is shared only in connection with and in compliance with applicable laws and regulations. We do not sell or otherwise market your personal data to third parties.


Rights to access, rectification and deletion of the personal data

In case you wish to access, rectify or delete any personal data that you have provided to us, please click on “Contact”  to send your request. We will respond to all legitimate requests for information and where applicable, to correct, amend, or delete your personal data.

At any time, you may object to the processing of your personal data, on legitimate grounds, except if otherwise permitted by applicable law.

Complaints

Users who understand that their data protection rights have been violated or users who have any complaints regarding their personal information, they may contact Siemens Gamesa Data Protection Officer. In any event, data subjects may always lodge a complaint before the competent data protection authority in accordance with the applicable legislation.

Data retention

We only retain the personal data that you provided to us for a limited period, and for as long as we need it to fulfill the purposes for which it was initially collected, unless otherwise required by law.

This Data Privacy Policy is updated from time to time. The last update can be found at the top of this document.

Contact Information
If you have any matters relating to personal data, you can reach the Siemens Gamesa data protection department at dataprotection@siemensgamesa.com.

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Further information about data protection can be found in our privacy policy.